We seek to provide our customers with
service based on open communication,
honesty, and a commitment to exceed their expectations. Our goal is to always provide
service so good that customers tell stories about us—service that over the years
can be honestly described as legendary.
We respect our customers' time,
and through both our products and service look for
ways to help them put that time to efficient, enjoyable use.
We have an obligation to help our customers achieve both personal and professional
goals by creating useful, lasting, and well-made products that support them in their pursuits.
We honor the nobility of our customers' work and their higher pursuits, whatever those may be.
We have a constant desire to delight our customers.