(based on 2 reviews)
Reviewed by 2 customers
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(1 of 1 customers found this review helpful)
I have heard for many years about Levenger quality, so I was happy get one of their briefcases at 1/2 price on clearance. Unfortunately it's quality level is less than the sale price. I'm not thrilled that I had to pay s&h both ways for the opportunity to see a rather so-so product. The heavy zippers are very rough to open and close. And the leather is OK but not the quality I expect. Sorry, but won't be ordering high-end from Levenger in the future. Maybe paper for my circa notebook but that's about it.
Bottom Line No, I would not recommend this to a friend
Merchant response: Thank you for sharing your review of our Executive Office Briefbag. We’re sorry to hear that it was not what you expected. Your comments concerning the leather quality and heavy zippers have been forwarded to our quality assurance team for review. Providing customers with quality customer service is very important to us and we offer a 100% guarantee. If you would like to return this item for a replacement or refund back to your original payment method, please contact our customer service center at 1-800-545-0242. We would be happy to send you a pre-paid FedEx label for your convenience.
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from St. Louis, MO
Just received this bag...looks like it's going to be a lovely addition as a laptop bag for many years to come! Love that the texture doesn't show scratches! The only improvement point would be for Levenger to include protection for the laptop in the laptop compartment...I will be using a neoprene sleeve.
Bottom Line Yes, I would recommend this to a friend
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