(based on 6 reviews)
of respondents would recommend this to a friend.
Reviewed by 6 customers
Displaying reviews 1-6
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from Cape Cod
Comments about Levenger Nantucket iPhone® 5 Case:
When I first opened this< I was pleased with the product. After putting my phone into this case, I was happy with the lightness and the look. The only negative was it was a bit slippery since I was used to rubber, but I am sure I will get used ato it
Bottom Line Yes, I would recommend this to a friend
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Functional and attractive
Super case for keeping the load light when I travel. I have not experienced any quality issues as a few reviewers have noted.
Product Quality Needs Improvement
I am now on my third Nantucket IPHONE case and it is aid to be a better quality. My first two broke at the top and bottom. I really like the look and feel of the case, so I am hoping this new version works better.
Broke after 6 weeks' use
from Alpharetta, GA
Love the case. Unfortunately, it started to loosen up and when I went to see if I could tighten it up with a little pressure (very little), the top edge of the bottom portion broke off in 2 pieces. I don't know if the wood was too brittle or what, but the friction felt inside should cause a tighter fit. Had it not loosened up, this "accident" would never have happened. I love the case so much I decided to replace it with what hopefully is a better and improved next-run version. I'm waiting on its processing and delivery now.
Merchant response: We appreciate your review of our Nantucket iPhone 5 Case. We’re sorry to hear that it was not what you expected. Our current inventory has been inspected and approved by our quality assurance team. The defective stock has been removed and the issues concerning the case have been rectified. The Nantucket iPhone case will accommodate the iPhone 5 and 5s. It will not accommodate the iPhone 4, 4s, or the 5c. Providing quality customer service is very important to us and we offer a 100% guarantee. You will receive a personal email shortly to discuss a resolution. If you have any additional concerns, contact our customer service center at 1-800-545-0242.
agreement with other reviews
Do not order this item, unless there is an improved version.It looks great, bamboo is a great material - but: Upon arrival this case splintered in 2 places. Totally useless.
Bottom Line No, I would not recommend this to a friend
Merchant response: Thank you for your review of our Nantucket iPhone 5 Case. We understand your concerns and have forwarded them to our Product and Development team for review. In addition, the stock has been pulled for further inspection. We have a 100% guarantee on all our products and would like to make this right. Please call our customer service center at 1800-544-0880 for assistance with returning your case.
from Norwalk, CT
After using this beautiful case for two days it began splitting apart and is now sitting at home not on my phone.Shame it looked and felt great until then.I will be trying to get my money back.
Merchant response: We appreciate your review of our Nantucket iPhone 5 Case. We apologize that it was not what you expected. Your concerns have been forwarded to our product development team for review. Customer satisfaction is our #1 Priority, and we offer a 100% guarantee. Please contact our customer service center at 1-800-667-8034 to discuss a resolution.
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