(based on 4 reviews)
of respondents would recommend this to a friend.
Reviewed by 4 customers
Displaying reviews 1-4
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Good Quality -- but purse comes open often
from Bend, Oregon
The purse is very good quality and if the shoulder strap worked better this would have been a 5 star product. As other reviewers had noted, even with minimal stuff in the purse, when I wear it over my shoulder, it always comes open. I tried various 'fixes' but the strap is attached so far inside the flap of the purse, that it pulls awkwardly on the sides of the top flap and eventually pops the purse open.
Bottom Line No, I would not recommend this to a friend
Merchant response: Thank you for taking the time to review our Carezza Day-to-Night Clutch. Your observations regarding the shoulder strap have been forwarded to our product and development team for review. We apologize that it was not what you expected. It’s important to us that our customers are satisfied with every purchase. If you would like to return this item for a refund back to your original payment method, please contact our customer service center at 1-800-545-0242. We would be happy to send you a pre-paid FedEx label for your convenience.
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from Tampa, Fl
I love this as a clutch with the short hand strap on back, so I never have to worry about dropping my purse. To take care of issues when using the long detachable strap (purse keeps opening), I attach each end of the strap to an end of one of the zippers. Since they are on opposite sides of the purse, and don't pull on the flap, it works perfectly! It also makes for easy to opening of the zipped compartments. If the strap connector under the flap extended to the edge, perhaps that would also take care of the problem. Maybe that's a change Levenger could make in the future.
Bottom Line Yes, I would recommend this to a friend
Fatal design flaw
from Chicagoland, IL
I received this as a gift. The leather, quality and look of the bag are very attractive. However, there is a major functional design flaw as the strap locations pop open the purse flap when its on your shoulder. This happens even when there is almost nothing inside the bag. The bag does fit an ipad mini - though starts to get a bit tight adding much beyond a slim wallet.
Merchant response: We appreciate your review of our Carezza Day-to-Night Clutch. We apologize that it was not what you expected. Your concerns about the straps have been forwarded to our product development team for review. Customer satisfaction is our #1 Priority, and we offer a 100% guarantee. Please contact our customer service center at 1-800-667-8034 to discuss a resolution.
Loved It But Had to Send It Back
from San Francisco, CA
This purse was lovely - so soft and I liked the color. Unfortunately, it has a big design defect. The strap is attached under the flap that then closes with a snap. The strap pulls the snap open continuously and the bag would not stay closed. Sadly, I had to send it back.
Merchant response: Thank you for your review of our Carezza DaytoNight Clutch. We apologize that this product did not meet your needs. We have forwarded your concerns to our Product and Development team for review. We have a 100% guarantee on all of our products and want you to be completely satisfied. Our Montage Crossbody Clutch is similar to the carezza, and the strap is located on the outside of the clutch. This product may better suit your needs. Please call our customer service center 1(800) 544-0880 for further assistance.
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