(based on 7 reviews)
of respondents would recommend this to a friend.
Reviewed by 7 customers
Displaying reviews 1-7
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(1 of 1 customers found this review helpful)
from Muncie, IN
I have purchased two of these pencils. they work great for the first few weeks until the initial lead is gone and then trying to reinstall lead is a real issue. I thought I was the reason the first one broke, but the second one did the same thing. Now they sit in my desk and I don't know how to fix them.
Bottom Line No, I would not recommend this to a friend
Merchant response: Thank you for your review. I am sorry that you are having issues with both of your True Writer Obsidian Pencils. I will contact you with more information regarding this issue. I will also pass this information on to our Product Development & Design Team.
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Fond of My True Writers
from North Carolina
I have had this pen for sometime now and really like it. I have several high end pens and, in my opinion, the True Writer ranks right up there. I especially like the girth and weight. It is comfortable for extended periods of writing with a smooth ink flow. This pen was my initial purchase from Levenger, but has not been my last. I have several Levenger brand pens, rollerballs, and fountain pens.
Bottom Line Yes, I would recommend this to a friend
True Writer Pencil
The look of the pencil is nice but it is very difficult to use. Often times you can not get the lead to come out when you twist it to continue writing. Refilling the lead is also troublesome as half the time it would not work and the chamber would break the lead in half. I am very dissapointed in the mechanics of this pencil, looks good but doesn't work.
Merchant response: We appreciate your comments on our Obsidian Pencil. I apologize for any inconvenience this may have caused you. Your concerns may be isolated. Please contact us at 1-800-545-0242 and we will do whatever it takes to make it right.
I received this pencil as a gift. It was personalized for...
I received this pencil as a gift. It was personalized for me and it lasted a tad over a year. I am very disappointed and won't order a new one. Maybe I can find one, locally that will be of better quality.
Merchant response: Thank you for your detailed review. Customer satisfaction is our #1 priority, and we offer a 100% guarantee. We welcome all suggestions that allow improvement. Please contact us directly at 1-800-545-0242, and we'll do whatever it takes to make it right.
I loved the pencil & the pen to use, but they have a very poor quality. The inside mechanism is made of plastic & the constant turning wears it out and it breaks. It did last me for a year, but for 80 bucks I should get better quality.
Merchant response: Thank you so much for taking the time to provide a review. Our promise is to deliver quality and value in every Levenger product and your reviews help us to fulfill that promise. Please do not hesitate to contact our customer service department, 1-800-545-0242 with any concerns.
Unusual lapse in quality
the pencil looks and feels GREAT however after a week it stopped feeding the lead so I can write with it. The rollerball and the ballpoint in this style work fine and are my workhorses.
Merchant response: Thank you for pointing this out. I have submitted your comments to our Product Development and Design Team for further review. We want you to be satisfied with all of our products. Unfortunately, since this pencil did not suit your needs, you do have the option to return it for a refund or credit. Please contact us at 1-800-545-0242 and we will be delighted to assist you.
Not worth it
from West Bloomfield, MI
The Obsidian line looks good on the website and in the catalog but I would not recommend purchasing it. If you're like me and take these reviews with a grain of salt, please do NOT have it monogrammed like I did. Now, I can't return it. I have to say though that the pencil is much better than the rollerball pen.
Merchant response: Thank you for providing this detailed review. We hope you are satisfied with all of our products. Unfortunately, this one did not suit your needs. It is not a problem to return it for refund or credit, Please let us know, by calling 1-800-545-0242, what disappointed you the most and we will be happy to make it right.
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