FAQ - Frequently Asked Questions

To provide faster online help, we have attached a list of frequently asked questions. If you still don’t find what you are looking for, click here to e-mail us at: orders@levenger.com and we’ll be happy to assist you.

1. Does the website feature all the merchandise the catalog does?
2. I can’t find the product I am looking for. How can I search for it?
3. Is there anything I can't order On-Line?
4. Is on-line ordering really secure?
5. How do I order online?
6. What should I expect to happen once I place an online order?
7. What if I have a problem with my order?
8. Is monogramming available on products I buy online?
9. Which credit cards do you accept?
10. When are credit cards charged for an order?
11. Does Levenger ship to locations outside the U.S.?
12. What if my billing address is different from my shipping?
13. Need Your Order ASAP?
14. How can someone give gifts using Levenger.com?
15. What confirmation will I get?
16. Does Levenger have a guarantee?
17. How do I return or exchange something to Levenger?
18. Does Levenger have a mailing list?
19. Does Levenger have a Privacy Policy?
20. How can I get a copy of your catalog?