Frequently Asked Questions
1. Does Levenger offer quantity discounting?
Contact our Professional & Corporate Sales Team weekdays from 8:30 a.m. to 5:30 p.m. Eastern Time Standard toll free at 1-800-357-9991 for a quote.

2. Does Levenger offer educational or government discounts?
Contact our corporate sales team at 1-800-357-9991 for information.

3. Can Levenger reproduce a logo?
Yes, just send us your artwork in the EPS file format. Click here for details.

4.What forms of customization are available?
Leather products are customized by using a die to blind emboss / deboss a logo, name or initials. Wood products and some pens are laser engraved and metal products are engraved.

5. What forms of artwork are acceptable?
You may e-mail your artwork to us at corpsales@levenger.com (Artwork must be Macintosh compatible and 300+ dpi). Click here for more details. 

6. Can I see an example of what the customization will look like?
Yes! We will ship your order in two parts. The first is one piece customized with your logo so you can see the logo and product presentation. When you approve that piece we will customize and ship the balance of your order. If you need your order in a hurry, you also have the option to approve a photo proof instead.

7. What will happen to the die?
All dies are kept on file for future use.

8. What is the average turnaround time?
Most customized orders can be completed within 2-3 weeks. Some larger orders may take longer, but we will do our utmost to deliver as quickly as possible. Non-customized in-stock orders ship within 1-2 business days.

9. Do you provide gift notecards?
We are happy to provide a Levenger gift note card for special occasions at no additional charge.

10. What methods of payment does Levenger accept?
Payment can be made with a credit card (Visa, MasterCard, American Express, Diners Club and Discover/BRAV0/NOVUS), check, or wire transfer in U.S. dollars.

11. How can I contact a Corporate Sales Representative?
Levenger’s Corporate Sales Department can be reached at 800-357-9991, Monday through Friday from 8:30 a.m. to 5:30 p.m. EST. After hours please feel free to leave a message on our Corporate voicemail and a representative will get back to you promptly. Also, please feel free to contact us via e-mail at corpsales@levenger.com or fax us at 561-272-1643/ e.fax 561-257-0737 with any questions or concerns.

12. Does Levenger have a Privacy Statement?
Yes, for more information, see our Privacy Statement.

13. Does Levenger offer Gift Cards?
Levenger Gift Cards begin at $25 and are available by phone, on the Web or in any of our retail stores. Click here for a listing of our stores, or call 800-357-9991 and one of our Corporate Representatives will discuss your requirements.