Returns & Exchanges
We stand behind our products, and your satisfaction is our #1 goal. If you have a question or concern, please call our Customer Care Team at 800-544-0880 or email orders@levenger.com, for prompt attention to your issue.
All Levenger products carry a one-year warranty against defects in materials or craftsmanship. If you believe a Levenger product is defective, please contact our Customer Care Team and make arrangements for its return to us.
If you are not satisfied with your Levenger purchase, please return the unused product in its original packaging with its packing slip or purchase receipt within 90 days of purchase and we will refund the purchase price. We do not accept returns of merchandise that has been used unless it contains material or craftsmanship defects. Monogrammed and personalized items and eBooks are not returnable.
To return merchandise, simply ship the items prepaid and insured for the item’s value to:
Levenger Returns Department
5265 Hickory Hill Road, Suite 104
Memphis, TN 38141
We offer a 30-day return policy on most furniture and lighting products. If you are not satisfied with your furniture or lighting selection, please contact our Customer Care Team within 30 days of purchase at 800-544-0880 to make arrangements for returns.
We offer a 30-day return policy on most luggage pieces. If you are not satisfied with your luggage selection, please contact our Customer Care Team within 30 days of purchase at 800-544-0880 to make arrangements for returns.
A small selection of items on the website are not returnable. The product description pages of these non-returnable items include a message that all sales are final.
In the event a refund of taxes is due because merchandise was returned, the customer authorizes Revenue Canada to forward to Levenger’s agent any approved refund of duties and taxes. Levenger will be solely responsible for refunding the customer’s duties and taxes.
Call 901-566-5771 for assistance on returns and exchanges.