Returns & Exchanges

Your satisfaction is our priority. Please contact our Customer Care Team:
By phone: 800-544-0880
By email: cservice@levenger.com.

Refund/Exchange Policy:

We hope that you love your Levenger purchase, but if you are not satisfied you may return/exchange eligible item(s) within 90 days from the date of purchase. Merchandise must be in its original product packaging with a packing slip or accompanied by an order confirmation. You are responsible for paying the return shipping costs. All refunds/exchanges are issued within 7 — 10 business days of receipt.

To return merchandise, simply ship the item(s) in original product packaging with packing slip or order confirmation to:

Levenger Returns Department
5265 Hickory Hill Road, Suite 104
Memphis, TN 38141

Non-Returnable Items:

- Monogrammed/personalized items
- Gift cards
- Items damaged through normal wear and tear
- Final sale items

Defect Policy:

All Levenger products carry a one-year warranty against defects in materials or craftsmanship.
If you believe a Levenger product is defective, please contact our Customer Care Team at 1-800-544-0880 or email at cservice@levenger.com

Furniture, Lighting & Luggage Returns:

We offer a 30-day return policy on most furniture and lighting products. If you are not satisfied with your furniture or lighting selection, please contact our Customer Care Team within 30 days of purchase for a return authorization. You are responsible for paying the return shipping charges. All refunds are issued within 7 — 10 business days of receipt.

Canadians Customers:

In the event of tax refund due, customer authorizes Revenue Canada to forward to Levenger's agent any approved refund of duties and taxes. Levenger will be solely responsible for refunding the customer's duties and taxes. For any refunds/exchanges, you are responsible for the return shipping charges. All refunds are issued within 7 — 10 business days of receipt.

International Orders:

Call 561-276-2436 for assistance on returns and exchanges.