Security & Privacy Policies
Security
- We work to protect the security of your information during transmission by using a 128 bit Secure Sockets Layer (SSL) software, which encrypts information you input. This SSL is the strongest encryption available.
- It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
- Levenger.com uses HACKER SAFE to ensure your personal information cannot be read by hackers.
Please note: while it's safe to order online through our Website, we do not recommend that you send a credit card order through an email. Email is not encrypted and is not a secure means to transmit a credit card number.
If you'd prefer not to order online, you can call us toll-free Mon – Fri 8:00am – 9:00pm & Sat/Sun 9:00am – 5:00pm EST, at 800-544-0880.
Privacy
We are committed to protecting your privacy! This policy provides you with details on the information we collect from you and the uses we make of your personal information. If you have any questions, please email or call us at cservice@levenger.com and 1-800-544-0880. Each time you visit www.levenger.com (“Website”), through the use of cookies our Web server automatically recognizes your domain name and email address (where possible). You have the option of disabling cookies by accessing the tools provided to you in your Internet options. However, please note that you may not have full access to the Website if you change your cookie settings to disable them.
This policy may be updated from time to time without prior notice, so please check back periodically. If you continue to visit this Website and use the services made available to you after such changes have been made, you hereby provide your consent to the changes.
Levenger is the sole owner of the information collected on www.levenger.com. Levenger collects information from our users at several different points on our Website.
If you request a catalog or join our e-list a user is required to give their contact information (such as name, address and email address). We use this information to send the customer a catalog and/or marketing emails. It is optional for the user to provide unique identifiers (such as, username and password), but encouraged so we can provide a more personalized experience. We rent our customer’s mailing address with other third party catalog companies. If you wish to remove your name from third party rentals, it can be done by emailing our Customer Support at cservice@levenger.com. Or, contact us by telephone or postal mail at the contact information listed below. If you submit a comment for Add Your Review, we collect your name, email, and city/state to use as part of the testimonial for the product. We do not use your email address for marketing purposes but we may use it to contact you directly regarding your feedback. As stated on the Add Your Review page, by submitting your information and comments, you authorize us to print your name and comments as a review for the product listed. When an order is placed with us, you may be asked to provide your name, address or credit card information in connection with your use of the Website (including without limitation, by your submission of purchase orders.) This information is used for billing purposes, to fill customer orders and to send the customer a catalog.
Certain non-personally identifiable information about our visitors is collected by the standard operation of our Internet servers and through the use of cookies (small amounts of data that are sent to your browser from a Web server and stored on your computer’s hard drive for the purpose of facilitating and enhancing your communication and interaction with the Website technology, such as the type of Internet browser you are using and the domain name of your internet service provider, where you go within the Website and how much time you spend in any particular area, search queries, impressions and other data). The information we collect is (1) used to improve the content of our Website and enhance your experience, and (2) for us to contact our customers. All information that is collected is on an 'opt-in' basis and users are given the opportunity to 'opt-out' at any time.
Levenger has engaged a third party service provider, to track and analyze non-personally identifiable usage and volume statistical information from visitors to the Website to help us administer our Website in order to constantly improve the Website quality. We do track and analyze personally identifiable usage for customers who have completed a purchase, requested a catalog or signed up for our e-list. The provider uses cookies to help track visitor behavior and Levenger sets cookies that will be listed under the domain lev.levenger.com. It does not use cookies to relate Website visitors to any personally identifiable information and provides Levenger with information about site usage that reflects individual behavior of visitors, but not their identity. All data collected by the provider on behalf of Levenger is used only to provide us with information on site usage and is not shared with any other third parties.
Levenger has an advertising contract with a service provider to serve display ads on our behalf across the Internet. The provider will collect anonymous information about your visits to our Website, and your interaction with our products and services. They may use information about your visits to this website to target advertisements for goods and services. These targeted advertisements may appear on our site or on other sites that you visit. The anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major Websites. No personally identifiable information is collected or used in this process.
We also partner with other third parties such as Experian to provide specific services. For example, Experian is responsible for the data processing and postal sortation for each catalog mailing. When the user signs up for these particular services, we share names and mailing address information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We share aggregated demographic information with our partners. This is not linked to any personally identifiable information.
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Users who no longer wish to receive our promotional communications may opt-out of receiving these communications by replying to unsubscribe or remove in the subject line in the email or email us at cservice@levenger.com. We also offer an opt-out mechanism on the ACCOUNT INFO PAGES or the user may contact us at 800-544-0880 or at 420 S. Congress Avenue, Delray Beach, FL 33445 to opt-out. In addition to this, all email correspondence that we send you will include a link which when accessed by you, will enable you to remove yourself from our mailing lists. Please note that there might be a brief delay between when you submit your request to opt-out and when it is processed and reflected in our systems; accordingly you might continue to receive communications from us for a limited time after you unsubscribe.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending email to us at the above address. [Also you may receive mailings from other reputable companies.] You can, however, have your name put on our do-not-share list by sending email to us at the above address or opting out at the time of your order.
Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line. They also may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending email to us at the above address or calling us at the above telephone number. You can, however, have your name put on our do-not-share list by sending email to us at the above address or calling us at the above telephone number. Please provide us with your correct phone number. We will be sure your name is removed from our list [and the list we share with other organizations] as soon as possible after we provide your request.
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We are committed to using our best efforts to maintaining the security of your Personal Information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we adhere to industry standard practices and procedures to help safeguard and secure the information we collect. Although we use our best efforts to protect the security of your Personal Information and our system, due to the inherent open nature of the Internet, no transmission via the Internet can be guaranteed to be 100% secure. As a result of this and other factors beyond our control, we cannot guarantee the security of the information that you transmit to or through our Website. Therefore, you assume that risk by using the Website. This Website is secured and verified by Verisign.
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This Website contains links to other sites. Please be aware that we, Levenger Company, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.
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We may provide areas on our Website where you can post reviews of products. Such postings are governed by our Terms of Use. In addition, such postings may appear on other Websites or when searches are executed on the subject of your posting. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you will not be able to edit or delete such information.
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In the event Levenger Company goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified via email or direct mail prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.
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