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Shipping Information
GROUND DELIVERY: 5-8 business days: Orders are shipped to a street address only and require a daytime phone number. Delivery of items in stock normally takes 5 to 8 business days. Orders may ship in multiple boxes, which may arrive separately.
FEDEX 2ND DAY: 2-4 business days: We offer rush service on in-stock items only, for delivery in 2 to 4 business days to the 50 states (Back orders ship ground).Please call if you have questions. Not available for P.O. Boxes. Some heavy and oversized furniture items are excluded. Please call 800-544-0880 if you have questions.
NEXT DAY AIR: Orders placed by 11:30 AM ET, Monday-Friday will ship same day. Customized orders add two more days. Cannot ship to a P.O. Box. Some heavy and oversized furniture items are excluded; please call 800-544-0880 for availability. Saturday delivery: please call 800-544-0880.
FURNITURE AND OVERSIZED ITEMS: We ship furniture and extra-heavy or oversized items within the contiguous U.S. Most require additional shipping charges, which are listed after each product price.
Reduced shipping charges: Certain products ship ground at a special reduced rate, which is indicated near the price line. All pens ship ground for a flat reduced rate of $6.00. Ink Cartridges and other refills ship free (excluding bottled ink).
CANADIAN AND INTERNATIONAL ORDERS: Please contact us for shipping charges and other fees. For Canadian orders, call 800-544-0880 or fax 800-544-6910. For international orders, call 901-566-5771 or fax 561-274-0263. To contact us by email, click here.
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