(based on 1 review)
Reviewed by 1 customer
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great style, poor finished edge
from Washington, DC
Comments about Levenger Carezza Silhouette Tote:
I had high hopes for this bag. The style and size were everything I was looking for. But when it arrived, the top edge of the bag cracked and broke every time I picked it up and opened it up,, leaving rough edges everywhere I touched. Perhaps it was stored in too hot/dry a location for too long? The leather otherwise was lovely and soft, but that finished edge was awful. Returned the bag, am trying my luck with another one; it hasn't arrived yet.
Bottom Line No, I would not recommend this to a friend
Merchant response: Levenger is grateful for your review of our Carezza Silhouette Tote. We were happy to hear that there were some aspects that you’ve enjoyed. However, we apologize that it was not exactly what you were expecting. Our quality assurance team has been alerted to your concerns about the finished edge. Our records indicate that you were able to take advantage of our 100% guarantee by returning your item. If you have any additional concerns, please contact us at 1-800-545-0242.
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