Not Happy
"My correspondence with an issue I raised about my order: Aaniyae, Another two weeks have past and I still have not heard from anyone regarding the issue associated with my order. I find it a little irritating that I get a request from Levenger to rate my experience but cannot get your customer service people to resolve my issue. Fred D'Ambrosio (704) 763-7534 From: Levenger (cservice@levenger.com) Sent: Monday, January 27, 2025 7:16 PM To: fd1950@outlook.com Subject: Case #CASE60350: Sales Order 3900128 Dear Fred, Thank you for following up with me, and I sincerely apologize for the delay in resolving this matter. I completely understand your frustration, and I want to assure you that I’ve reached out to our I. T. department to confirm the font sizes on the website display, as this may be contributing to the issue. I am still waiting on feedback and will update you as soon as I have more information. I truly appreciate your patience and understanding while I work to resolve this for you. If you have any additional questions or concerns in the meantime, please don’t hesitate to let me know. Whether you have questions about our products, need assistance with an order, or require any other support, please do not hesitate to contact us at cservice@levenger.com, or you may call us at 800-544-0880, Monday – Friday 9:00am – 7:00pm EST. Thank you for choosing Levenger. We appreciate your interest and look forward to assisting you. Warm regards, Aaniyae Levenger Customer Care Team"